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TRWA Departments
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TRWA is committed to providing professional and quality support to our members and the communities they serve. See the department descriptions below for our primary support areas. 


Our Communications Department is responsible for TRWA’s digital presence, including our website and social media, as well our print promotions and publications, such as our magazine, membership directory, salary and rate reports, utility management certification guides, etc. Follow the links to learn more about our magazine, advertising opportunitiesjob boardpublications, and our awards and scholarships programs

Environmental Services

Funded through contracts with the Texas Commission on Environmental Quality, Public Utilities Commission and USDA–RD, our Environmental Services Department provides assistance to water and wastewater systems needing help to solve financial, managerial and technical operational problems, providing guidance on regulatory compliance requirements, including the latest on the Revised Total Coliform Rule, Nitrification Action Plans, and Lead and Copper. We can also assist with consolidation assessments and developing a Source Water Protection Plan. Click here for more.


The TRWA Finance Department is responsible for all accounting functions of the Association. Members may contact our finance team with any questions concerning invoices or payments. Meet the team.

Legal and Legislative Services

Our Legal and Legislative Services Department answers member questions on a variety of legal issues, including CCNs, elections, board governance, easements, tariffs and service policies, rate cases, regulatory issues and employment-related matters.


The department, along with our Executive Director, also provides advocacy services, meeting regularly with legislative offices and regulators on issues important to our members. We draft bills, testify at legislative hearings and review and provide input on proposed rule changes and other matters at TCEQ, PUC, TWDB and the Comptroller’s office. We also track relevant regulatory and legal cases and file amicus briefs when warranted. Click here for more

Member Support Services

Our Member Services Department plans our six annual conferences and assists prospective and current members with all things membership-related. They can answer your questions about joining TRWA, membership benefits and dues. They can also help you register for our conferences, log in to the TRWA website, make a change in your system’s contact information, and enroll in the Rural Water Emergency Assistance Cooperative

Professional Development and Training

Our Professional Development and Training Department provides Texas Commission on Environmental Quality-approved water and wastewater operator and customer service inspection courses in both a classroom and online format. This department also coordinates with the Member Services Department to plan our six annual conferences. Contact them if you are interested in hosting a class, have questions about an existing class or have certification or licensure questions. 

Technical Assistance

Our Technical Assistance Department is home to our United States Department of Agriculture-Rural Development (USDA-RD) Water & Wastewater Training and Circuit Rider Programs, Energy Efficiency Program, and Environmental Protection Agency (EPA) Training Programs. Through these programs, we provide onsite training and technical assistance to water and wastewater systems’ boards, councils, employees and consultants regarding technical operations questions and regulatory agency requirements.  We also provide training on managerial and financial issues (rates, service fees, and planning); and conduct energy efficiency assessments. Click here for more

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