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Financial and Managerial Assistance - PUC
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It is important for Texas public water and sewer utilities to remain financially, managerially and technically sound as they provide clean drinking water, collect and treat sewage and reuse or discharge treated sewage properly. Under the PUC's Assistance Program, TRWA can provide an existing or proposed water or sewer utility with support and guidance tailored to utility's specific needs. 

Through this program, we work to ensure that Texas water and sewer utilities do not fall out of compliance with regulations designed to protect consumers, human health and the environment.  TRWA can also help struggling water or sewer utilities carefully consider whether consolidation with a neighboring utility would be a reasonable way to solve long-running problems.

The PUC FM Assistance Program aids with a variety of assistance categories such as: 

1) - Billing and Accounting 
2) – Budgeting 
3) – Business Plans 
4) – Managing Collections/Disconnections 
5) –Water Supply Corporation (WSC)
6) – Debt Payments 
7) – Financial Records and Record Keeping 
8) – Financial Statements 
9) – Rate/Tariff Change Applications 
10) – Rate Study 
11) – Reserve Accounts 
12) – Tariff Preparation and Completion
13) – Capital improvement Plans
14) – Certificate of Convenience and Necessity (CCN)
15) – Customer Complaint Issues 
16) – Customer Service Agreements
17) – Customer Service and Relations
18) – Meeting with Home Owners Associations, Property Owners
19) – Petitions to Cease Operations
20) – Receivership/Temporary Manager/Supervision of a Utility
21) – Record Keeping
22) – Sale/Transfer/Merger Applications
23) – Stock Transfer Applications
24) – Tax Exempt Status Matters
25) – Termination Agreements
26) – Annual Reports
27) –WSC Conversions
28) – PUC Compliance Regulation
29) – Board/Council Training
30) – Consolidation Assistance

TRWA provides professional assistance and guidance to aid in the completion of all the listed items. For more information and to request assistance, please complete the form below or call 512-936-7184.


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